Barbershops
Your own character. Respect for every guest.
Friendly replies about bookings, service and haircuts: never overfamiliar, and with no needless excuses.
Beard & Blade Barbershop
Example business
My appointment was at 18:00, but I was seen at 18:25. The haircut was great, but I could not keep to my plans.
Direct and friendly, without being overfamiliar
Thank you for your review and the kind words about the haircut. We are sorry your appointment started late. Please send us the date of your visit privately so we can check the schedule and find out what happened.
Reviews that need your attention
A barbershop can have a strong style. Describe it in your business profile, but keep your respect for guests constant, especially when a booking runs late or a visit goes badly.
What to add to your settings
- Describe the shop’s personality and where an informal tone should stop.
- Add your booking and rescheduling rules.
- Check the facts before replying about a specific barber’s work.
What a reply could sound like
Illustrative example. This is a fictional situation, not a MapsReply customer story.
Review
I was booked for 18:00 but only seen at 18:25. Great haircut, but it messed up my plans.
MapsReply draft
Thank you for your review and the kind words about the haircut. We are sorry your appointment started late. Please send us the date of your visit in a private message so we can check the schedule and find out what happened.
By default, reviews rated 1-3 stars wait for your approval. You can edit the draft in your workspace or Telegram. You turn automatic replies on separately and choose which ratings they cover.
From your first location to everyday work
Connect a Google location, complete your MapsReply business profile and choose a tone. Your trial starts once you have connected and selected your first location. It lasts 14 days or 20 replies, whichever comes first, and covers new reviews only. Older reviews are available with a paid subscription, within its allowance.